1. What is InkyThread?

InkyThread is all about comfortable, high-quality sweatshirts and hoodies designed with creativity and care. Each piece is made to reflect your personal style and story.

2. How do I place an order?

Simply browse through our collection, choose your favorite design, select your size, and add it to your cart. Once you’re ready, proceed to checkout to complete your purchase.

3. What payment methods do you accept?

We accept major online payment methods including debit/credit cards, UPI, and other secure digital payment options. (Payment options may vary depending on your region.)

4. How long does delivery take?

Orders are usually processed within 2–4 business days and delivered within 5–10 business days, depending on your location and the shipping method chosen.

5. Can I track my order?

Yes! Once your order is shipped, you’ll receive a tracking link or reference number to follow your package’s progress.

6. Do you offer returns or exchanges?

Yes, we accept returns or exchanges for defective or incorrect items. Products must be unused and in original packaging. Custom or personalized products may not be eligible for return unless damaged.

7. How do I know my size?

You can refer to our Size Guide available on each product page to find your perfect fit. If you’re between sizes, we recommend going one size up for a relaxed fit.

8. What if I receive a damaged or wrong item?

If you receive an incorrect or damaged product, please notify us as soon as possible. We’ll review the issue and arrange for a replacement or refund based on the situation.